I would give a higher rating, but this is the highest option available to me.
I brought in E-350 because it seemed like I had a brake problem. Greg miller test drove it and after further inspection he determined that it was another problem, After a call to Mercedes he confirmed that it was a serious problem with the frame being broken. Followup discussions with Mercedes informed him that there was a recall for that issue, but a significant delay in getting the parts. Mr miller was able to cut through the red tape and he got my vehicle repaired at no cost in less than a week, not the months as per the original estimate. Well done!!